Help

Help center.

Find the answer for your side of the game.

Booking a creatorPrices, weather, injuries, cancellations, delivery and edits.
Running your pagePublishing, packages, show-up fees and when you are paid.
Booking policyEvery rule in full, including refunds and photo rights.
Pricing and payoutsThe family service fee, and why creators keep 100%.
How a booking worksFrom request to payment, game day, delivery and review.
What's newWhat works today and what Pitchside is building next.

Something wrong with a booking?

Open the booking from your dashboard to message your creator, ask for edits or report a problem. Use Report on any page, message or review that breaks the rules, and Pitchside reviews it.